In 1994, Epson started outsourcing sales reps to help sell their products in retail stores in the United States. The same year, they started the Epson Weekend Warrior sales program. The purpose of the program was to help improve sales, improve retail sales reps' knowledge of Epson products and to address Epson customer service in a retail environment. Reps were assigned on weekend shift, typically around 12–20 hours a week. Epson started the Weekend Warrior program with TMG